db22's commitment to responsible gaming
Enjoy entertainment within limits — db22 gives you all the tools and support you need for a safe, balanced and enjoyable gaming experience.
Gaming as entertainment, not a problem
At db22, we believe online betting and casino gaming should be a source of pure entertainment — not stress or anxiety. That is why responsible gaming is our highest priority for all our players.
Whether it is cricket betting, slots or live casino — set your budget and time before joining any game. The db22 platform has a number of effective tools to help you stay in control. These tools are straightforward to use and can be activated at any time.
Remember — winning is never guaranteed. Gaming is a form of entertainment, not a way to earn money. If you feel that gaming is affecting your daily life, family relationships or financial situation, take a break and contact the db22 support team.
Age limit strictly enforced
Opening an account and playing at db22 is only for those aged 21 or above. Operating an account on behalf of a minor or playing games for them is strictly prohibited. We reserve the right to verify any account we find suspicious.
The safety tools at your disposal
db22 gives you the ability to keep your gaming fully under your own control. Contact support to activate any of the tools below at any time.
Deposit Limit
Set your own maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set, it takes effect immediately. A waiting period applies to increase a limit, but reductions take effect straight away.
Time-Out Feature
Temporarily close your account for a set period — from one day up to several weeks. During the time-out, login and betting will not be possible. The decision to return after the break is entirely yours.
Self-Exclusion
If you feel gaming is getting out of control, choose long-term self-exclusion. During this period your db22 account will be completely inactive and no promotional messages will be sent.
Session Time Limit
Decide in advance how long you will play in one sitting. When the set time is up, the system will automatically alert you. Avoiding long sessions helps keep your decision-making clearer.
Loss Limit
Your account can be automatically stopped from gaming once losses reach a set amount. This reduces the risk of placing excessive bets during moments of emotional stress.
24/7 Support
The db22 support team is always here for any issue. Speak to us directly via live chat or email [email protected] — assistance is available in both Bengali and English.
How to activate safety tools
Log In
Log in to your db22 account and go to your profile settings.
Choose your tool
In the "Responsible Gaming" section, select the deposit limit, self-exclusion or time-out option.
Set your limit
Enter your preferred amount or duration and confirm — the change will take effect immediately.
Contact us for help
For any issue, reach us via live chat or at [email protected] — support is available 24/7.
Warning signs of a problem
If you notice any of the signs below in yourself or someone close to you, take a break right away and seek help.
- Placing more bets to try to recover lost money
- Feeling unable to stop gaming
- Hiding gaming from family or friends
- Using money meant for essential expenses to play
- Prioritising gaming over work, study or sleep
- Feeling restless or irritable when not playing
The golden rules of responsible gaming
Keep these simple rules in mind before every session at db22.
- Play for entertainment only, not as a livelihood
- Set a budget in advance and stick to it
- Never play with borrowed money or funds set aside for essential expenses
- Take regular breaks and spend time with family
- Never play while under the influence of alcohol or in an emotionally unsettled state
- Winning is not guaranteed — take every loss in your stride
The first step to getting help
Acknowledging a gaming problem takes courage. The db22 support team is ready to help you without judgment and in complete confidence. Reach us at any time, on any day.
Live Chat
Join the live chat directly on the site — talk in Bengali with our trained team 24 hours a day, 7 days a week.
Email Support
Write to us in detail: [email protected] — let us know your concern in Bengali or English.
Frequently asked questions
Enjoy safely — within limits
Safety is always assured alongside entertainment at db22. Head to your favourite game or check our FAQ.