db22's Privacy Policy — Your data, our responsibility
This document provides full details on how the personal information you provide on the db22 platform is collected, used, and kept secure.
Introduction & Scope
This Privacy Policy ("Policy") applies to all users of the db22 platform. By using this website (https://db22.lat), you are considered to have accepted the terms described in this Policy.
db22 believes that user privacy is a fundamental right. We commit that your personal information will never be sold to third parties and will not be used beyond its approved purpose without your consent.
This Policy may be updated from time to time. If any significant changes are made, we will post a notice on the platform. Continued use of the site after changes are made will be considered acceptance of the updated Policy.
What Information We Collect
Registration & Account Information
When you create an account on db22, we may collect the following information:
- Full name and date of birth (for age verification — minimum age is 21)
- Email address
- Mobile number
- User-selected password (stored in encrypted form)
- Preferred language and currency (Bangladeshi Taka — ৳)
Identity Verification Information
In certain situations, we may request identity verification information to ensure secure transactions and account protection. This process is carried out in the interest of user safety.
Transaction & Financial Information
You can use bKash, Nagad, Rocket, or Upay for deposits and withdrawals on db22. We store transaction dates, amounts, and mobile wallet identifier information. Full mobile wallet passwords or PINs are never stored.
Automatically Collected Technical Information
The following information may be collected automatically when you visit the site:
- IP address and device type
- Browser version and operating system
- Page visit logs and session duration
- Referral URL (the site you came from before arriving at db22)
- Cookie and local storage data (see the section below)
Gaming Activity & Behavioural Data
Game history, bet amounts, and gaming patterns are recorded. This information is used to ensure responsible gaming and to detect suspicious activity. Your gaming history is not shared with third-party advertisers.
How Information Is Used
Purposes for Using Information
db22 uses collected information for the following purposes:
- Account management: Secure login, password recovery, and managing account settings.
- Transaction processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Customer support: Resolving issues and answering questions via live chat and email.
- Security & fraud prevention: Detecting suspicious activity and keeping accounts secure.
- Responsible gaming: Helping set limits when needed and monitoring at-risk behaviour.
- Service improvement: Analytics and testing to improve the site experience.
- Legal compliance: Adhering to applicable laws and regulations.
Marketing Communications
With your consent, db22 may send you emails about relevant offers and updates. You can change your communication preferences at any time. We do not send spam and we do not share your email with third parties for marketing purposes.
Cookie Policy
What Cookies Are and How We Use Them
Cookies are small text files stored in your browser. db22 uses the following types of cookies:
- Essential cookies: Maintaining login sessions and security tokens — the site will not function without these.
- Functional cookies: Remembering your language and preferences.
- Analytics cookies: Collecting data to understand how the site is used — this is anonymous.
You can disable cookies in your browser settings, though this may affect some site functionality.
Sharing Information with Third Parties
When and With Whom Information Is Shared
db22 does not sell your personal information. However, limited information may be shared with specific trusted partners to provide services:
- Payment processors: bKash, Nagad, Rocket, and Upay receive the information needed to complete transactions.
- Game providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive limited session data to operate games.
- Technology services: Selected partners for hosting, security, and analytics.
- Legal requirements: In cases of court orders or legal obligations.
All third-party partners are contractually bound to uphold our privacy standards.
International Data Transfers
Your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that appropriate data protection measures are in place in the relevant countries.
Data Protection & Security
Technical Security Measures
db22 uses industry-standard security technology to keep your information safe:
- SSL/TLS encryption: HTTPS connections are enforced across all pages of the site, keeping data transmission secure.
- Password hashing: Passwords are not stored directly; instead, strong cryptographic hashes are used.
- Firewall & intrusion detection: Active monitoring is in place to prevent unauthorised access.
- Regular security audits: Periodic testing is carried out to identify potential vulnerabilities.
- Limited access: Only authorised staff can view user information, and only on a need-to-know basis.
Data Retention Period
db22 retains your information for as long as necessary. The general rules are:
- Information for active accounts is retained for as long as the account remains active.
- After an account is closed, certain information may be retained for the period required by legal obligations.
- Transaction records are retained for a specified period in accordance with financial regulations.
- Marketing preferences — take effect immediately upon withdrawal.
Your Rights & Choices
Right to Access & Correct Information
As a user of the db22 platform, you have the following rights:
- Right of access: You can request to know what information we hold about you.
- Right to correction: You can ask us to update incorrect or outdated information.
- Right to deletion: In certain circumstances, you can request that your information be deleted.
- Right to restrict processing: You can ask us to limit the use of your information for specific purposes.
- Right to opt out of marketing: You can stop promotional communications at any time.
For any of the above requests, contact us at [email protected]. We will respond within a reasonable timeframe.
Account Closure & Data Deletion
If you wish to close your account on db22, please contact customer support. Once the account closure process is complete:
- Your personal profile information will be deactivated.
- Transaction history may be retained as required by legal obligations.
- You will be removed from marketing lists.
Protection of Minors
Age Verification & Minor Protection Policy
db22 is for users aged 21 and above only. We strictly prohibit minors from registering or using the platform.
Users must confirm their age when creating an account. We may request age verification documents for accounts we consider suspicious. Information from minors is not knowingly collected; if any such information comes to our attention, it is deleted immediately and the account is closed.
Other Important Matters
Third-Party Links & Services
The db22 platform may have connections to third-party services (such as payment gateways or game lobbies). These third parties have their own privacy policies for which db22 is not responsible. We recommend reading the policies of any third-party service before using it.
Policy Change Process
Before any significant changes to this Privacy Policy, a notice will be posted on the db22 platform. Minor editorial changes may not be separately notified. The most current version of the Policy will always be available on this page.
Continued use of the site after policy changes will be considered acceptance of the updated Policy.
Applicable Law
This Privacy Policy is governed by applicable laws and regulations. Any disputes will first be addressed through dialogue.
Have questions about privacy?
For any questions about this Policy or requests regarding your information, contact our support team — we provide assistance in Bengali and English, 24/7.
Log in directly to db22 for immediate assistance via live chat.
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